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General condition:
Payment: The method of payment for your purchase is either by money transfer or paypal via our wazala online shop.
Security: Our website is designed to guarantee you completely secure encrypted transactions.
Confidentiality: DTRP commits to not revealing or selling buyers personal information to third parties. This information is strictly confidential and remains within the limits of our company.
Currency: All the prices are in Swiss francs (CHF), the convertion to your own currency is make by Paypal.
Validation: Once you click on the validation button of your order you declare that you are accepting all of the general conditions of sale without reserve. The data stored by our system is the proof of past and current transactions. The products are generally not returned or exchanged, even if we consider the satisfaction of our customers. We reserve the right to substitute a product.
Delivery & Delays: We guarantee that our products are shipped within 2 to 3 business days after reception of payment. Inside Switzerland it is regular land mail, abroad shipments will be mailed Swiss Priority Mail. DTRP cannot be held responsible for any deterioration or loss caused during shipping. In that case all complaints are to be addressed to the swiss postal service or their abroad equivalent.